Payment information

When do I receive payment?

Weekly payments: Payments are made weekly on a Monday, and include payment for products sold in the week before last e.g. All orders received on Monday 1st - Sunday 7th would be paid on Monday 14th.

Monthly payments: Payments are made on the 7th of each month, for products sold in the previous calendar month e.g. All orders received during the month of September would be paid on 7th October.

What do payments include?

Each payment will equal the sum of the goods that have been sold on LovetheSales.com during that period, minus Love the Sales’ commission. VAT will be deducted from your payments too. You will receive an invoice with every payment which will highlight the details of payments and charges. 

How does Love the Sales keep my funds secure?

As a marketplace, LovetheSales.com is compliant with European Payment Legislation PSD2. Under this legislation, Love the Sales cannot directly receive payments that are owed by customers to sellers. When we receive a payment from a customer, the money goes into a secure escrow account with Stripe, which has an EU payment licence to hold third party seller funds, increasing the security of your money. Love the Sales has no access to this money, we only can trigger refunds or cancellations or deduct fees for disputes etc, which will be paid back to the customer from the Stripe account. On the payout date, payments are sent to retailers from the escrow account. 

How does Love the Sales prevent fraudulent activity?

Love the Sales partners with Stripe to take payments, and uses their machine learning fraud prevention tool,Radar. Love the Sales also meets all PSD2 requirements regarding Strong Customer Authentication (SCA). All transactions are subject to 3D Secure checks before being processed. When payments are successfully authenticated, liability for a fraudulent transaction is shifted to the issuing bank, further protecting our retailers.